When an unplanned maintenance event happens, you have to ask yourself one big question – is this service you can tackle? You need to know if you have the right tools, technician training, location, bay and parts availability, the list goes on. If you don’t have those things, you need a helping hand to get it done. The OEM and Solution Provider experts in this panel will share their tricks for how they get the service job done, what data you should be tracking, and what questions you should ask your potential service partners.
Session 2: You have all this service data, but what do you do with it?
Remote diagnostics, fault codes, VMRS, tire data, component data—you have tons of service-related data, but are you using it to improve your service process? Strengthening your warranty claims? Or training your technicians? Join a few of the industry’s top data-centric OEM and Solution Provider Thought Leaders to hear what advice they have for you and ask a few questions of your own.